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A collection of articles and information that provoke thoughts or share information that you may find helpful. Publications here are occasional, but if there's something you like us to write about, then let us know by contacting us.

  • Gordon Sheppard is the founder of WP Support & Consulting and has a long career in technical support & customer service. Gordon helps owners of small businesses and entrepreneurs in the service industries run a more effective business website. He can help your business improve sales, increase profits, and gain efficiency by providing a results-driven, consultative approach. With a career spanning over 30 years in technical support, marketing and service delivery, Gordon understands the pressures business owners feel in trying to position themselves ahead of their competition in the service industry sector. Working smarter and not necessarily harder through technology is something a small business needs to embrace, and your online presence plays a key part. Making more whilst doing less is where your profits lie.
    Gordon Sheppard

    Preventing a security breach on your WordPress website

    WordPress is a great platform for your website. It’s also a popular target for hackers trying to break into sites. We will show you how to prevent WordPress site security breaches and keep your site safe. There are a few essential things you should do from day one. The best way to protect your WordPress…
  • Gordon Sheppard is the founder of WP Support & Consulting and has a long career in technical support & customer service. Gordon helps owners of small businesses and entrepreneurs in the service industries run a more effective business website. He can help your business improve sales, increase profits, and gain efficiency by providing a results-driven, consultative approach. With a career spanning over 30 years in technical support, marketing and service delivery, Gordon understands the pressures business owners feel in trying to position themselves ahead of their competition in the service industry sector. Working smarter and not necessarily harder through technology is something a small business needs to embrace, and your online presence plays a key part. Making more whilst doing less is where your profits lie.
    Gordon Sheppard

    Help, I Missed A Website Lead!

    Not so long ago I took a call from a client who relies on our Microsoft Partnership to run their business emails on the Office 365 platform. But the problem wasn't what they initially thought it was. It was certainly email related and it had potentially cost them a decent chunk of business. The call…
    Stressed and tired business woman with a laptop
  • Gordon Sheppard is the founder of WP Support & Consulting and has a long career in technical support & customer service. Gordon helps owners of small businesses and entrepreneurs in the service industries run a more effective business website. He can help your business improve sales, increase profits, and gain efficiency by providing a results-driven, consultative approach. With a career spanning over 30 years in technical support, marketing and service delivery, Gordon understands the pressures business owners feel in trying to position themselves ahead of their competition in the service industry sector. Working smarter and not necessarily harder through technology is something a small business needs to embrace, and your online presence plays a key part. Making more whilst doing less is where your profits lie.
    Gordon Sheppard

    Is wordpress good for seo?

    Quite often we are asked about whether WordPress is SEO friendly and whether using WordPress to build a site will help in the race to the top of the Google search engine. SEO is a very specialised subject and there are many facets to gaining success in in the search engines and one of them…
    SEO or search engine optimization concept
  • Gordon Sheppard is the founder of WP Support & Consulting and has a long career in technical support & customer service. Gordon helps owners of small businesses and entrepreneurs in the service industries run a more effective business website. He can help your business improve sales, increase profits, and gain efficiency by providing a results-driven, consultative approach. With a career spanning over 30 years in technical support, marketing and service delivery, Gordon understands the pressures business owners feel in trying to position themselves ahead of their competition in the service industry sector. Working smarter and not necessarily harder through technology is something a small business needs to embrace, and your online presence plays a key part. Making more whilst doing less is where your profits lie.
    Gordon Sheppard

    Essential Steps to Keeping Your WordPress Site Secure

    There are often a few questions asked by many new WordPress users. How do I keep my WordPress site secure? Are there any essential things I can do to prevent security compromises and hackers? Many of the popular blogs and websites (about 40% of all websites in fact) sites on the internet are created using…
    Gadgets with software
  • Gordon Sheppard is the founder of WP Support & Consulting and has a long career in technical support & customer service. Gordon helps owners of small businesses and entrepreneurs in the service industries run a more effective business website. He can help your business improve sales, increase profits, and gain efficiency by providing a results-driven, consultative approach. With a career spanning over 30 years in technical support, marketing and service delivery, Gordon understands the pressures business owners feel in trying to position themselves ahead of their competition in the service industry sector. Working smarter and not necessarily harder through technology is something a small business needs to embrace, and your online presence plays a key part. Making more whilst doing less is where your profits lie.
    Gordon Sheppard

    Is It Time to Hire a WordPress Consultant?

    In today's business world, we're all living in a connected society. We use the internet to communicate with our friends and family members, find jobs, sell products and even socialise at events like weddings. But as this connectivity has increased so have the number of cyberattacks on both private individuals and businesses. This is where…